We covered a lot of ground last week about how we envision the future of work, one that’s largely about more fluid, distributed, often international teams. But one thing we didn’t mention is what technology these teams will use to communicate. Certainly, we believe that the right conferencing solution will remain a vital tool, but what about messaging? According to a recent MobileMarketing article by Tim Maytom, the future of messaging has already arrived, and it’s all about over-the-top (OTT) apps.
OTT apps like WhatsApp, which work over an Internet connection and don’t incur the charges SMS texts do, make…





