Alexis Madrigal’s recent blog post on NPR.org is titled “Have We Reached The End Of The Line For The Conference Call?” The answer is, quite simply, no. Conference calls are still, by and large, the way teams communicate. They offer a way to connect and collaborate across distance and different types of technology. They let us hear each other’s voices. Conference calls don’t have to die; they just have to work—and sound—much better.
Certainly, making conferencing easier is part of the solution. At Voxeet, we’ve built a solution that simplifies conference calls down the essentials. You can start your call with a single click (without PINs or passcodes) or have us call you when it’s time for your meeting to start. You can join conferences from your desktop or mobile device, or dial in the old fashioned way, if you prefer using your desk phone. Our app is elegant and intuitive.
But the pain of traditional conference calls isn’t just that pesky PIN, it’s the poor sound quality that keeps you from hearing what people are saying, knowing who’s talking and picking up on the nuances of your conversation. In short, a conference call with bad sound defeats the very purpose of having a conference call in the first place.
Our technology mimics the way the human brain processes sounds, so audio conference calls feel more like face-to-face meetings. On Voxeet calls, every participant gets an individual, remarkably clear 3DHD audio stream that brings his or her voice to the conversation from a distinct place. We couple this 3DHD immersive audio experience with an on-screen interface featuring unique avatars for each caller, making it easy to see who’s talking when. You can drag callers’ avatars—and their voices—around on your screen so your virtual conference room resembles a real-life one. Regardless of geography or device, everyone on the call can feel like they’re sitting in the same room.
The way we see it, audio conferencing is far from the end of the line. In fact, The Wall Street Journal reported in March of this year that audio-only conferences still account for 65% of all conferencing. While texting and instant messaging can be impersonal and exclusionary and video chats can feel intrusive, audio conferencing allows an increasingly distributed workforce to engage in natural, comfortable conversation—just as long as they’re using the right solution.